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Improve CSAT and NPS

Byintcatul

Improve CSAT and NPS

 

Are you struggling with low participation rates in customer surveys that capture CSAT or NPS? Are you getting real-time intelligence immediately after the product launch? Are you capturing Voice of Customer correctly?
Many organizations struggle with these challenges. Analyzing customer interactions across channels can be the solution to the above challenges

Customers are interacting every day with the product/brand in various forms like Email, Voice Call, or Web/Mobile app interaction. Now with AI tools like Inteliconvo.ai, you can analyze 100% of customer interactions happening across your channels.
AI enables understanding customer feedback & intents from text & voice data. This first party data provides a more accurate measure of customer satisfaction (CSAT) and Net Promoter Score (NPS).

This can be captured in real time, as interactions are happening across the channels. This will help product, marketing & sales team

Please follow us: https://lnkd.in/dscGehsE
Our website: https://inteliconvo.ai/

 

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