State-of-the-art AI Powered
Speech Analytics Platform
The Al Powered InteliConvo® Speech Analytics & Automation platform now enables businesses to process and analyze 100% of the recorded customer conversations. This analysis gives them a never before deeper understanding about the Customers buying patterns, buying intents, sentiments, willingness to pay, feedback about the product and the brand image. These valuable insights can be utilized to automate business workflows that improves team performance, accelerate sales, improve debt collections, boost customer experience and ensure compliance.
InteliConvo® Speech Analytics Platform Features
Multilingual Support
The InteliConvo® Speech Analytics Platform can process and analyze audio calls in Hindi, English and 46 other international languages with high transcription accuracy
Flexible Deployment
The InteliConvo®Speech Analytics Platform can be deployed on-premise or on cloud with an ease. The platform is cloud agnostic
Hot Lead Identifier
The InteliConvo® Speech Analytics Platform is equipped with state-of-the-art AI model to sniff out hot leads based on customers buying intents and voice attributes
Debt Default Predictor
The InteliConvo® Speech Analytics Platform uses advanced AI Models to identify the potential debt defaulter accurately using Voice tone, Sentiments and other key attributes
Brand Builder
The InteliConvo® Speech Analytics Platform provide insights about customer sentiments, product & service feedback which can be used to improve brand image
Compliance Monitor
The InteliConvo® Speech Analytics Platform gives insights about the use of unlawful words, negative sentiments and high tone used by the team or by the customer