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How Generative AI solutions (Speech Analytics) can improve business outcomes by analyzing phone calls & emails?

Byintcatul


Workflow based SOP’s outside the Conversational Intelligence platform

Generative AI-based Conversational Intelligence:
Post-Call Summary with Abstractive Summarization
Intent-based Call Analysis with the help of speech analytics
Knowledge-based tuned to recommend responses based on customer queries & intents

Please reach out to us at https://inteliconvo.ai/ to see Generative AI features implemented in conversation intelligence solution

Please follow us: https://lnkd.in/dscGehsE

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