One of the challenges of B2B online selling is it lacks human touch and very difficult to understand buyer intent. But with the help of AI, you can turn this disadvantage into the opportunity. With the right set of AI-enabled tools, you will be able to 1. Understand customer sentiment 2. Capture…
Are you struggling with poor customer experience? Do you know why customers are frequently complaining about the service or product? Will it result in customer churn? Is your team overburdened with customer queries? If you are facing these issues, Speech Analytics using conversational AI will help you with following 1. Understand the Root Cause…
In today’s highly competitive business environment, generating quality sales leads is critical to the success of any business. However, traditional lead generation methods can be time-consuming and often fail to produce the desired results. That’s where speech analytics comes in. Speech analytics is the process of analyzing spoken words to understand customer needs, preferences, and…
Generating leads is one thing, but converting them into paying customers is another. Many businesses struggle to convert leads due to a lack of understanding of customer needs and preferences. That’s where speech analytics comes in. Speech analytics is the process of analyzing spoken words to understand customer needs, preferences, and pain points. Here are…
In today’s business world, customer conversations are a crucial source of insights for businesses. They provide valuable feedback that can help improve Sales & Marketing Strategies, understand what the customers think about the products and services, the willingness to buy etc. These audio conversations are untapped resource for generating sales leads. That’s where Speech analytics…